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At Hastshilp Furniture Store, we understand that circumstances may arise where you need to cancel or make changes to your order. We strive to accommodate such requests to the best of our ability. Please review our policy regarding cancelations and order changes below:
- If you wish to make changes to your order, such as updating the shipping address, adding or removing items, or modifying the specifications, please contact our customer service team as soon as possible.
- We will make every effort to accommodate your request, but please note that order modifications are subject to the order processing status and availability of the requested changes.
- If you decide to cancel your order, please contact our customer service team promptly.
- We understand that circumstances may change, and we will do our best to assist you with the cancellation process.
- However, please note that order cancellations are subject to the order processing status and may not be possible if the item(s) have already been shipped or are in the final stages of preparation.
- Depending on the specific circumstances, order cancellations may be subject to a cancellation fee.
- The cancellation fee, if applicable, will be communicated to you by our customer service team based on factors such as the order processing stage and any costs incurred in preparing or customizing the item(s).
- If your order is successfully canceled within the allowable timeframe, we will initiate the refund process.
- The refund will be issued using the original payment method, and the timeframe for the refund to reflect in your account may vary depending on the payment provider.
- Please note that customized or made-to-order items may have different cancelation and modification policies.
- These items often require advanced production and may not be eligible for cancelation or changes once the production process has started. Please contact our customer service team for more information.
We strive to provide excellent customer service and will make every effort to accommodate your cancelation or order modification requests. Our customer service team is available to assist you and address any questions or concerns you may have.
Please note that this policy is subject to our discretion and may be updated or modified as necessary. Thank you for choosing Hastshilp Furniture Store.