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- FAQ
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your “order history” section on your account page on the website.
We can only change orders that have not been processed for shipping yet.
Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, then we cannot accept any edits to your order.
To make changes to your order, please reach out to support through the helpdesk.
We currently ship in India
For shipping outside of these countries, please reach out to our support through our helpdesk.
Once you’ve placed your order, it usually takes 24 to 48 hours to process it for delivery.
Standard shipping time for the countries covered by our delivery partners are presented below. You can find them when choosing for a delivery method before confirming your order:
You can purchase on our website using a debit or credit card.
We additionnaly offer support for Upi, Razorpay.
You can chose these payment methods at checkout.
We currently only support the following currencies for charging our customers in their local currencies: INR
If your credit or debit card use another currency, then you will be charged, depending on the website you are on. Your bank will apply the corresponding conversation rate of the currency you choose.
We accept 3 times payment thank to our partner Affirm.
You will be able to chose that payment option on checkout.
We currently ship in all the states of India
For shipping outside of these states, please reach out to our support through our helpdesk.
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your “order history” section on your account page on the website.
If you’re not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.
You may also have to go to your local post office to collect your package in case it cannot be delivered to you.
We do not accept returns
To ask for a return, please contact our support using our helpdesk.
We currently don’t have any physical stores under our brand name.